Tom Petrocelli's take on technology. Tom is the author of the book "Data Protection and Information Lifecycle Management" and a natural technology curmudgeon. This blog represents only my own views and not those of my employer, Enterprise Strategy Group. Frankly, mine are more amusing.

Showing posts with label comments. Show all posts
Showing posts with label comments. Show all posts

Friday, December 03, 2010

Taking a WikiLeak

I am fed up with otherwise responsible blogs and Internet news sites making a hero out of WikiLeaks. They are nothing more than irresponsible gossipers. What they do is is unethical, perhaps even illegal.
Let’s get three points out of the way first. One, while I think of myself as a a moderate, others would disagree. Yes, I’ve been called the “L” word. That’s Liberal for those of you who watch too much Showtime. I am a firm believer in the freedoms ensconced in the Bill of Rights of the United States Constitution. So, this is not some neo-con, constitutional revisionist screed. Second, I’m a firm believer in personal responsibility. This is a core ethical principle. If you take a moral stand on something you have to take the consequences of that stand. All the great moral leaders have done this (think Gandhi or Martin Luther King). Finally, if you plan to do something that might be harmful to people, there had better be a great good. Otherwise, it’s just harm.
These last two points are central if you are to be a protester or whistle-blower. You have to accept that some bad things will happen to you. You could lose your job. You might get arrested. You might get beaten up. You might get killed. These are the risks that an agent of social change takes. Just ask Aung San Suu Kyi who has spent a big chunk of her adult life under house arrest for protesting the military government of Myanmar (previously Burma).
The second major aspect of legitimate protest is that its goal is something more than money or even individual good. There needs to be a greater good involved. You protest to restore or establish democracy, stop government abuses, end an unjust war, or make sure that schools teach all children equally. The goal of embarrassing a government or corporation through protest is not simply to embarrass them. Getting Union Carbide to take responsibility for the Bhopal disaster is a valid reason to take them into the court of public opinion. Obtaining equal civil rights for all of our citizens is a reason to break the law and ride at the front of the bus. Tweaking the government or a company just because you can is not reason enough to put people (including yourself) in danger or to subject them to ridicule.
And there lies my problem with WikiLeaks. They have been transformed into folk heroes for releasing classified documents from U.S. Embassies around the world. Some of what was said was indeed embarrassing. They depict the honest (as opposed to public) opinions of diplomats throughout the world. That communication back to Washington is part of their jobs. They need to let the State Department, intelligence agencies, and the President know what is really going on even when to say so publicly would be bad for diplomacy.
Determining whether releasing these documents is illegal is something I’ll leave up to the lawyers. What I am certain of, is that it is unethical. There is no greater good here. Do they hope to create a change in US foreign policy by embarrassing the United States government? If so, what policy? By distributing a broad array of documents, as opposed to a targeted set, it is unclear what policy they would want different. That dilution of purpose alone makes this ineffectual as an method for change. So, I don’t believe policy change is the goal. What I do believe WikiLeaks’ goal to be is simple publicity. Grandstanding. Poke the government in the eye and prove that you are important and powerful.
Which brings me to back my first criteria for ethical protest – taking responsibility. Has the head of WikiLeaks, Julian Assange, stood up and said “I’ll go to jail to protect our right to know?” Nope. All we hear is whining about how they have sustained DDOS attacks or how Amazon doesn’t want to sully their servers with their bile. He has even avoided the European Arrest Warrant issued in the wake of  accusations of rape and sexual harassment in Sweden. So much for taking responsibility.
What is sad is that WikiLeaks has done good in the past by acting in accordance with basic ethical principles. Yes, their releases on the conduct of the wars in Afghanistan and Iraq were damaging to the reputation of the U.S. military but they served a higher purpose. They exposed the types of abuses by our forces that can eat away at the heart of military units. It is okay to expose random killings of civilians, covered up friendly fire incidents, or other unethical conduct by military leaders. That’s how we keep our professional military from becoming brutal conquerors. That’s how we hold military leaders accountable to their own soldiers and the nation as whole. It’s what the military themselves should have done. In the end, it’s good for the military to have the bad apples exposed. It’s as if the folks at WikiLeaks have gotten so caught up in their own celebrity that they forgot what their original mission was.
And for those WikiLeaks apologists who talk about freedom of the press and speech, learn what that means. The founders of this great country knew that these were not absolute rights. They are meant to be exercised responsibly. That’s why we have valid defamation and libel laws. It’s why you can’t yell fire in a crowded movie theater. Again, even if what they did was legal, that doesn’t make it right.
This latest round of exposés doesn’t meet the most basic criteria for ethical protest. It only hurts but does not help. Embarrassment for the sake of itself is a vice not a virtue. This is nothing less than the worst form of internet-based tabloid journalism. So, WikiLeaks and Julian Assange should stop whining that people are angry with them. They should stop complaining that they might be in legal trouble. It’s what happens when you put money ahead of ethics. Take you medicine and learn from it.

Tuesday, June 22, 2010

Comment This!

I’ve engaged in a lot of discussion about comments on websites lately. I used to allow unmoderated comments on this site until the spammers forced me to change that. Then I had moderated comments. That changed when the flamers started. It took too much time to filter out the awful, off topic, and just plain stupid comments that people left. There was not enough spirited discussion and too much mean spiritedness.

Part of the problem is with Blogger. I’ve used Blogger for as long as I have had Tom’s Technology Take. I like a great many things about it. Most of all, I have tools for composing and uploading my writing to the platform. For example, I have a plugin for OpenOffice.org’s Writer that uploads directly to my blog. Lately, I’ve been using Microsoft Live Writer and really like it. It too can interface with Blogger.

Where Blogger really falls down is in comment moderation. There is no good way to verify that people who comment are who they say they are. You can leave comments using only the flimsiest and false information. There is no attempt to verify more than an email address which can be fake too. Subsequently, I saw a lot of comments from spammers and flamers that traced back to nobody. Without accountability for their remarks, some rotten people feel that they can be as nasty as they like. I’m sorry folks but I believe in basic civility.

This has come up recently at my hometown newspaper, The Buffalo News. They have had rather loose commenting rules ever since they introduced comments, about a year ago. This has resulted in comments that were:

  • from political operatives not real people;
  • really nasty;
  • racist, sexist, and every other type of “ist” you can think of;
  • full of unverified claims that bordered on defamation and some that crossed the border.

This has led to a change in their commenting policy. They are not eliminating comments but now require a login with a real name and phone number. They have my support. The Buffalo News doesn’t want to cut off discussion or even criticism. They just want people to be civil and accountable. What cracks me up is the number of people who got all up in arms about not being able to anonymously flame people. Makes you wonder at the health of our civilization.

Margaret Sullivan, Managing Editor, in her article about the policy change makes a compelling case for commenting. She wrote:

“The aim of publishing reader comments, all along, has been to have a free-flowing discussion of stimulating and worthwhile ideas — something of a virtual village square. “

This is what is missing when you turn off commenting - the exchange of worthwhile ideas. It is sad that good discussion has been drowned out by the buzz of virtual mosquitoes who only want to suck the lifeblood from civil discourse.

So, I’m going to try an experiment. I will turn commenting back on. It will be moderated. It will require a Google account since the Registered Users option didn’t do the trick the first time. Comments that are nasty, off topic, or plain counterproductive will be summarily eliminated. Comments will not be axed because they are critical or because I disagree with them. I will, however, kill anything that is not civil.

It is time to stand up for proper behavior. The Internet does not give people a pass on decency or allow them to be awful. Even if, as the old New Yorker cartoon said, “On the Internet, no one knows you’re a dog” you still have to act like a human being.

Author’s Note: I never publish two blogs in one day. I like to spread them out a bit. This was written but slated for publishing a week later. Wouldn’t you know it, someone asked again why I didn’t allow comments. It’s a sign maybe. Anyway, I have accelerated my schedule and am publishing this now as well as changing the commenting.

Sunday, March 29, 2009

I Don't Read Chinese or Korean or Japanese

This is a quick note to the folks who keep leaving posts here in an Asian language:

1. I moderate comments. That means I see what they say before allowing them to post. It is the only way to keep the spammers out.

2. If I can't access your profile, I will not allow the comment. Sorry. If you can't take responsibility for your comments then I don't want them.

3. I do not speak, let alone read, any Asian languages. Sorry again. I took French in High School and learned a little Italian later. My best languages are C, C++, Java, and PHP.

What this means is that by leaving comments in a language I can't read from a profile I can't see, you are wasting your time.

Next time try:

if (post <> like(me) ) {
print("This sucks");
} else {
print("This is cool!);
}

That I understand.